All Systems Operational

API Operational
90 days ago
100.0 % uptime
Today
Encounters & Coded Encounters APIs Operational
90 days ago
100.0 % uptime
Today
Change Healthcare Eligibility API Operational
90 days ago
100.0 % uptime
Today
Availity Eligibility API Operational
90 days ago
100.0 % uptime
Today
App Operational
90 days ago
100.0 % uptime
Today
Exports Operational
90 days ago
100.0 % uptime
Today
ERA processing pipeline Operational
90 days ago
99.98 % uptime
Today
Claim Submission Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Planned Downtime: Scheduled System Maintenance Dec 13, 2025 20:00 - Dec 14, 2025 01:00 PST

Candid will be taking scheduled maintenance downtime beginning on Saturday (12/13/2025) at 11:00 PM EST, ending Sunday (12/14/2025) at 4:00 AM EST in order to perform upgrades to critical systems. This downtime will affect all Candid services and applications, including API availability. All API calls will get a 502 response for the duration of the maintenance window.
Posted on Nov 14, 2025 - 14:22 PST
Dec 8, 2025

No incidents reported today.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025
Resolved - This incident has been resolved.
Dec 2, 09:24 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 2, 08:56 PST
Investigating - We are currently investigating this issue.
Dec 2, 08:22 PST
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.