bulk action and claim submission slowness

Incident Report for Candid Health

Resolved

This incident has been resolved.
Posted Sep 18, 2025 - 09:59 PDT

Monitoring

A fix has been implemented and we are monitoring the results. Expect queued bulk claim actions to begin running shortly.
Posted Sep 18, 2025 - 08:26 PDT

Investigating

We are currently investigating an issue with bulk claim actions and claim submission slowness.
Posted Sep 18, 2025 - 06:44 PDT
This incident affected: App and Claim Submission.