Claim Actions and Claim Submission may be delayed for some users

Incident Report for Candid Health

Resolved

This incident has been resolved.

Posted Aug 13, 2025 - 11:19 PDT

Monitoring

We are aware of an issue that is delaying claim actions and claim submission for some users. We have identified the root cause and are monitoring recovery.

Posted Aug 13, 2025 - 10:49 PDT

This incident affected: Claim Submission.