Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 11, 2025 - 20:00 PDT
Update
Planned Downtime will begin in 2 hours.
Posted Oct 11, 2025 - 18:00 PDT
Update
Reminder: Candid's planned maintenance downtime is happening tomorrow, Saturday October 11th, from 11:00 PM EST until 4:00 AM EST on the 12th.
Posted Oct 10, 2025 - 13:01 PDT
Update
Reminder: Candid will be taking scheduled maintenance downtime beginning on Saturday (10/11/2025) at 11:00 PM EST, ending Sunday (10/12/2025) at 4:00 AM EST in order to perform upgrades to critical systems. This downtime will affect all Candid services and applications, including API availability. All API calls will get a 502 response for the duration of the maintenance window.
Posted Oct 07, 2025 - 19:48 PDT
Scheduled
Candid will be taking scheduled maintenance downtime beginning on Saturday (10/11/2025) at 11:00 PM EST, ending Sunday (10/12/2025) at 4:00 AM EST in order to perform upgrades to critical systems. This downtime will affect all Candid services and applications, including API availability. All API calls will get a 502 response for the duration of the maintenance window.
Posted Aug 29, 2025 - 11:15 PDT
This scheduled maintenance affected: API (Encounters & Coded Encounters APIs, Change Healthcare Eligibility API, Availity Eligibility API) and App, Exports, ERA processing pipeline, Claim Submission, Reports.