App Latency and Intermittent API Outages

Incident Report for Candid Health

Resolved

This incident has been resolved.
Posted Oct 27, 2026 - 09:51 PDT

Monitoring

We shipped a fix ~an hour ago and performance has stabilized -- we will continue to monitor.
Posted Oct 27, 2026 - 09:40 PDT

Investigating

We are currently experiencing app latency and intermittent outages on our APIs. The team is actively investigating the issue
Posted Oct 27, 2026 - 06:59 PDT
This incident affected: API (Encounters & Coded Encounters APIs) and App.