Degraded performance

Incident Report for Candid Health

Resolved

This incident has been resolved.
Posted Nov 21, 2025 - 11:04 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 21, 2025 - 06:49 PST

Investigating

We are investigating issues leading to slower in-app performance and claim action runtime
Posted Nov 21, 2025 - 04:49 PST
This incident affected: App and Claim Submission.